@tibbar Hi, On the Tapo C246D, the fixed lens can be added via the Onvif protocol, but the pan & tilt lens is not supported yet. However, you can stream the pan & tilt lens via RTSP, and the RTSP...

@Coffee33 Hi, The Home Assistant is a third-party platform that does not officially advertise support by TP-Link. If the camera can't connect to Home Assistant even after enabling the Third-Party...

@luissanchez Hi, If the camera keeps going offline, you can refer to the following instructions to troubleshoot. What should I do if my Tapo smart device keeps losing connection or going offline?...

@Carlos_Filho Hi, We do not have firmware downgrade instructions and do not recommend downgrading the camera's firmware. In your situation, please provide a detailed description of the phenomenon you...

@summer_user Hi, Currently, the Tapo cameras do not support the feature to turn the alarm feature on/off via Smart Action. Could you please describe the detailed usage scenario you want to achieve?...

@Sammy2023 Hi, It's recommended to refer to the following instructions to troubleshoot for better audio quality. Troubleshooting for better audio quality of my Tapo camera Best Regards