@nam207 Hi, Typically, updating the camera's firmware will not cause it to shut down or display as offline in the Tapo app. If your camera is offline in the Tapo app after a firmware update, please...

@Marty20 Hi, On the camera's Device Settings > Reboot Camera page, you can enable the Auto Reboot feature to see if it helps. If the same phenomenon persists, please confirm the following information...

@dowdie Hi, Thank you very much for your feedback. For your feature request, it's recommended to vote or comment on the thread "Manually Activate Siren". I'll log it and forward it to the relevant...

@DirtyLilMonkey Hi, For the reported phenomena, please refer to the following information. 1. If the video recordings stored in the SD card indicate incorrect detection types or the camera can't...

@Scratchen Hi, I do not have specific information on why it's unable to zoom in on cloud video clips. As a feature request, it's recommended to vote and comment on the thread "Cannot zoom on Tapo...

@Coffee33 Hi, Thank you for your tests and patience. By the way, if the Alarm feature is enabled, does the camera alarm when it detects events? Best Regards