@SecCamFan Got it~ Please feel free to reply if you have other concerns.

@darthrevan Hi, On your camera's Device Settings > Network Connection page, please check if your camera is connected to your router's Wi-Fi or the hub. Then, follow the instructions in the thread...

@Karim_Kamel Hi, would you please send me (@Solla-topee) the camera's MAC address via a private message?

@Thanhtran209 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@Kelmi Hi, The Tapo C520WS does not have a hardware light sensor; it uses software algorithms to analyze image data and assess the current light conditions in the environment. We cannot decide...

@DavidDDDDD Hi, If you are from the United States, we recommend sending an email to forumsupport.usa@tp-link.com with the following information for further analysis. Subject: [Forum Escalation][ID...