@Williever Hi, If the person detection feature is enabled on the Tapo C310 V1, can you receive person-detected notifications on your phone and Tapo app when the camera detects a person? If so, it...

@p00h Hi, You have already tried almost all the standard troubleshooting steps, and we have no further suggestions. For further assistance, you can contact the technical support team. Best Regards

@Treddy Hi, You can refer to the instructions below to troubleshoot the reported phenomenon. What can I do if the Smart Action/Automation doesn't take effect as expected? If the same phenomenon...

@Rafagalan Hi, When you select Smart Mode on the camera's Device Settings > Video & Display > Night Mode Settings page, when the camera works in night mode, it will turn on the spotlight when it...

@William370Z Hi, The crash you're encountering appears to be related to compatibility with iOS 26.3, which is currently in beta. Beta software is intended for testing purposes and may not always work...

@Peterdwolf Hi, 1. As you can see in the notes under Introduction in the instructions below. The shared account can only access the Live View, Talk, Voice Call, Pan/Tilt Control, and the SD Card...