Forums/
Tapo Smart Camera
2025-10-17 06:55:30
@HoBu Hi, thank you very much for your support of our products~
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Forums/
Tapo Smart Camera
2025-10-17 06:46:52
@YashT Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards
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Forums/
Tapo Smart Camera
2025-10-17 06:36:52
@JackK78 Hi, A new firmware that improves audio quality has been pushed to your camera. Please update it in the Tapo app and check if it helps. Best Regards
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Forums/
Tapo Smart Camera
2025-10-17 06:19:37
@EnzoX86 Hi, Thank you for the information provided in a private message. 1. Do you have the same phenomenon when watching the camera's live feed in the Tapo app? 2. On the camera's Device Settings >...
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Forums/
Tapo Smart Camera
2025-10-17 05:57:04
@HoBu Hi, Thank you for your support of our product. The maximum resolution(stream 1) of the Tapo C51A V2 on our official website is 2304 × 1296. The resolution of the RTSP stream 2 for the Tapo C51A...
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Forums/
Tapo Smart Camera
2025-10-17 03:58:57
@Punyapich Hi, if you want to follow up on the reported case, please refer to this post for further troubleshooting.
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