@TpBe Hi, 1. Please refer to the following instructions to enable the Notification feature on the camera, and then check if you can receive notifications when the camera detects events. How to...

@WazH Thank you for sharing your experience.

@YashT Hi, Please go to the camera's Device Settings > Device Info page, tap the Wi-Fi icon, and check the RSSI value. If the RSSI value is less than -60 dBm, please refer to the instructions below...

@servtecnipc Hi, Your case is different from this post. It's recommended to start a new thread here with the following information for further assistance. 1. Is there an SD card inserted into the...

@SusGus Hi, We have not received any feedback regarding our cloud server being down until now. In your situation, please confirm the following information for further analysis. 1. Who is your ISP?...

@Scout50 Hi, We recommend setting up your camera in the Tapo app first. This allows you to configure the camera, connect it to your Wi-Fi, and ensure it's working properly before you mount it. This...