@Wakawaka77 Hi, You can refer to the instructions below to troubleshoot if you can't receive camera notifications. What to do if I can't receive notifications with the Tapo Cam or have a delayed...

@IronVortex Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. And you can send the camera log to our tech team via...

@Yusif_kurd Hi, You can power off the camera and power on it and check if the LED state on the camera changes. If not, it's recommended to press the camera's reset button for 10 seconds to factory...

Update on July 29, 2025. Hi All, Currently, we have some Tapo cameras that support the 24/7 Capture feature, which you can set the camera to continuously capture images at 1fps within a specific time...

@lionel13 Hi, The Tapo app does not have the option to automatically continue the 5mins live feed viewing. You can refer to this post to troubleshoot if you want to watch the camera's live feed...

@MorgMor Hi, Do you mean you can Pan & Tilt the camera remotely after tapping the Pan & Tilt Correction, but the problem occurs again when you try to log in to the Tapo app again to Pan & Tilt the...