@Marielarojas20 Hi, If you have enabled 2FA in the Tapo app and do not receive the 2-Step verification code in your email inbox, please refer to the Troubleshooting section in the instructions below...

@Karwein Hi, Currently, it's unable to delete individual video clips from the SD card in the Tapo app. However, you can format the SD card in the Tapo app to remove all video recordings. If you have...

@Melino Hi, If you tap the record button on the camera's live view page to record videos manually, the recording will stop when you exit the live view page. If you have an SD card inserted into the...

@Neur0-Nik______ Hi, If you just want to disconnect the Tapo C310 from your hub's Wi-Fi and connect it to your router's Wi-Fi, on your camera's Device Settings > Network Connection page, please turn...

@Cliff123 Hi, You can refer to the instructions below to troubleshoot if you can't control your camera in the Tapo app. What to do if I can't control my Tapo cameras on the Tapo app? Please provide...

@MarianneP78-_ Hi, 1. The M7350 can provide a 2.4 GHz Wi-Fi network, and the Tapo C500 can connect to the 2.4 GHz Wi-Fi. So you can connect the Tapo C500 to the M7350's 2.4 GHz Wi-Fi to go to the...