@knox111 Hi, You can refer to Case 3 in the instructions below to troubleshoot. What to do if my Tapo Camera gets bricked after a firmware update? Best Regards

@esculap Hi, The Tapo C510W supports RTSP and ONVIF protocols; the RTSP service port is 554, and the ONVIF service port is 2020. They are unchangeable in the Tapo app. You can refer to the...

@EviLEwoK666 Thank you for your understanding!

@Lou56 Hi, You can enable the Auto Reboot feature in the Tapo app > Camera's Device Settings > Reboot Camera page if the reported phenomenon persists, then check if it helps. Best Regards

@Cliff123 Hi, When you factory reset the camera and configure it using your wife's phone, have you connected the camera to another Wi-Fi network (such as a hotspot Wi-Fi from your phone) rather than...

@Harikrushna1990 Hi, Is the phenomenon that the camera's viewpoint moves automatically even when it is not tracking events, or after the camera tracks an event, it does not return to the correct...