@Bella25-1166 Hi, 1. What's the model number of your Tapo camera? 2. Do you mean the camera records videos during the day but not at night? If so, does the camera store video recordings to an...

@Kristin1234 Hi, If you want to connect the camera to another Wi-Fi network, please refer to the below steps. Currently, it's unable to change the camera's Wi-Fi network connection if you can't touch...

@MACRO55 Hi, 1. Since the Recording feature works even without a Wi-Fi connection, the camera keeps recording when disconnecting is normal. 2. You can refer to the instructions below to troubleshoot...

@vkardell Hi, Currently, the Tapo cameras do not support the offline notification feature. For the offline issue, please check if the below instruction is helpful. What should I do if my Tapo smart...

@ALT01 Hi, The websites you mentioned do not seem to be TP-Link official websites, and we can't change their information. It would be appreciated if you try to contact the website support to correct...

@Stefan0612 Hi, 1. On the camera's Live View page, can you see the message "Patrol Mode is on"? 2. If you have a microSD card inserted into the camera to store video recordings, please set the camera...