@Pranavpws Hi， I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@AVNISH Hi, The Call feature on the Tapo Camera utilizes echo cancellation technology, which prevents sound from the camera's speaker from being picked up by its microphone, and vice versa. As a...

@EnzoX86 Hi, Please confirm the following information about the reported phenomenon. 1. With the 4K resolution, does your Tapo C560WS's Live View page freeze when you pan the camera and when the...

@DavidDDDDD Hi, Please confirm the following information about the reported phenomenon. 1. How many devices are streaming the camera simultaneously? Via the Tapo app or other third-party apps?...

@CarloC2025 Hi, Please double-check your camera's model number. The Tapo C200 lacks a white light that activates upon detecting a person. Is the white light turned on at night (in a dark environment)...

@Martin-TP Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. By the way, I'd like to confirm the camera's version info...