Forums/
Tapo Smart Camera
2026-01-14 11:55:43
@Rogecsa Hi, You can refer to the instructions below to troubleshoot the reported phenomenon. What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol? Please confirm the following...
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Forums/
Tapo Smart Camera
2026-01-14 11:48:30
@Lou56 Hi, What's your camera's model number, hardware, and firmware version? The phenomenon you encountered is not clear. Please describe it in detail so we can provide proper suggestions. For...
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Forums/
Tapo Smart Camera
2026-01-14 11:29:42
@SzigiZoli Hi, It appears that the motions in front of the camera can't wake the camera from sleep mode, so it won't detect events and send notifications. You can refer to Part 2 in the following...
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Forums/
Tapo Smart Camera
2026-01-14 11:23:44
@s_bastian Hi, You can go to the Tapo app > Smart Tab page to add shortcut entries for a try. How to create Smart Action (Automation or Shortcut) on Tapo app For example: 1. In a new shortcut entry,...
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Forums/
Tapo Smart Camera
2026-01-14 11:08:42
@Swasle Hi, You can refer to the instructions below to troubleshoot the reported phenomenon. What should I do if my Tapo camera triggers false detection? Best Regards
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Forums/
Tapo Smart Camera
2026-01-14 09:36:45
@robdupre Hi, 1. The logs provided do not indicate the issue. 2. You can go to the camera's Device Settings > Video & Display > On-screen Display Info page to disable all options, then check whether...
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