@alanstarmer1977 Hi, If you have any concerns about your Tapo camera, please provide us with your camera's model number, firmware, and hardware version, along with a description of your usage...

@Pranavpws Hi, if the Tapo H200 is not wired to your router, try that and see if it helps.

@Nick_Scotland Hi, I'm glad to hear that your issue has been resolved! If you've contacted our tech team via email (TKID250548646) and need any further assistance, please reply to that email for...

@CCU Hi, It's suggested to refer to the instructions in this post to collect the log info and time info for further analysis. Best Regards

@Billy_Clark Hi, Thank you very much for the detailed description of your usage scenario and explanation. Currently, the camera does not support the feature to extract only the date and time of...

@TheoMUC Hi, As your case has been escalated to our tech team and our senior engineer is following up, we suggest replying to them via email (ticket ID TKID250959412) for further assistance. Best...