@TheoMUC Hi, As your case has been escalated to our tech team and our senior engineer is following up, we suggest replying to them via email (ticket ID TKID250959412) for further assistance. Best...

@ErnaniRaposo Hi, glad to hear that your case is resolved. You can continue to observe the camera's status, and feel free to reply if there are any updates.

@MHashem Hi, If the Tapo C200 automatically switches between Day and Night mode normally, please provide the following information for further analysis. 1. What's the Tapo C200's hardware and...

@Zink Hi, Typically, after setting up the camera successfully, it will connect to your router's Wi-Fi and our cloud server. Then, you can control it locally and remotely. If you fail to control it...

@kopohui99 Hi, These TP-Link accounts listed on the provided picture are historical entries from previous device shares. This can help you quickly fill in the invitee's TP-Link account. For example,...

@sagaruu Hi, You can refer to the following instructions to troubleshoot if you fail to format your SD card in the Tapo app. What should I do if the SD card cannot be formatted/recognized? If the...