@sagaruu Hi, You can refer to the following instructions to troubleshoot if you fail to format your SD card in the Tapo app. What should I do if the SD card cannot be formatted/recognized? If the...

@Tlider Hi, If you have a Tapo C520WS and the detection video clips are stored on our cloud server, please go to the camera's Live View page, tap Tapo Care to see if it is enrolled in the Tapo Care...

@CarloC2025 Hi, Usually, if the camera is configured successfully, you can turn off the 'Status LED' option on the Tapo app > camera's Device Settings page, and the system LED on the camera will turn...

@CableWhisperer Hi, Please confirm the following information about the reported phenomenon. 1. Have you established the RTSP stream between the HA and the Tapo C110 by referring to the instructions...

@P-Lactophobe Hi, Thank you for your feedback and the description of your usage scenario. While we don't have any specific details to share about whether this feature can be added to the product or...

@Goose83 Hi, Thank you very much for your feedback and description of the usage scenario. For the feature request to have the spotlight off option on the Tapo C325WB V2, I'll continue to log it and...