@mateuszdrab Hi, Thank you for the information provided. 1. The latest firmware of the TC70 V2 is 1.3.16 Build 240927 Rel.56565n, and the latest firmware of the TC70 V3 is 1.4.0 Build 241212...

@Menhem Hi, You can upload the video and screenshots to your cloud server(such as Google Drive), generate a link to download them and send me(@Solla-topee) the link via a private message. Best Regards

@LukeDK Hi, Since the detection and recording feature works even without internet connection, it's normal that they work when the camera displays offline on the Tapo app. Typically, reboot the camera...

@Gyvania Hi, Typically, you can refer to the instructions below to set up the camera. How to set up the Tapo camera If failed, you can refer to the instructions below to troubleshoot. What should I...

@V_Stephens0n Hi, Typically, you can log in to the Tapo app on different phones simultaneously when using the same TP-Link account. Please confirm the following information for the reported issue. 1....

@Ctilley91 Hi, Please confirm the following information for the reported issue. 1. Do you have a problem at night or daytime? 2. Is the camera placed behind a window? 3. Could you please send us a...