@fb78 Hi, From your description, it may be your camera has an issue, and you can contact the retailer or local team to check if your camera is under warranty. For the detailed warranty policy, please...

This Article Applies to: All Tapo Cameras with the Static IP option Phenomenon Description: After being associated with a third-party NVR/NAS/ONVIF client via RTSP/Onvif protocol, the camera will...

@Watch Hi, On the camera's Device Settings > Device Info page, you can find the two Tapo C125's hardware and firmware versions. If the two Tapo C125 have the same version info but only one has an...

@mateuszdrab Hi, 1. What's the hostname of the camera are you referring to? Is it the device name on the camera's Device Settings > Device Info > Device name page? 2. For the cameras that do not have...

@TapoPK Hi, 1. How often does the issue occur? How do you recover the camera status? 2. Are the other two cameras that work fine the TC65? Please try to enable a hotspot Wi-Fi on your phone, factory...

@Snnn Hi, Currently, the Automation feature's actions do not include the camera's Alarm feature, and it's unable to create an automation entry to set the camera Alarm feature. Alternatively, if your...