@Whippet79 Hi, You can try to remove the camera from the Tapo app, then press the reset button for 10 seconds to factory reset the camera, and check if the camera can be reset successfully. If the...

@Fbphoto Hi, 1. You can try to factory reset a Tapo C520WS, reconfigure it, and then check if it will work. 2. If the problem remains, please try to collect the camera log and app log for analysis....

@Eager-Owl Hi, The Tapo app can't access the recordings stored on the NVR, it can only access the recordings stored on the SD card inserted into the camera. Best Regards

@digitaltrails

@JohnRostron100 Hi, You can try to enable a hotspot Wi-Fi on your phone, set the wifi name and password to be the same as the original wifi, and then reboot the Tapo C310 to check if it will...

@TC85user Hi, If you have a problem setting up the TC85, please refer to the instructions below to troubleshoot. What should I do if I fail to configure Tapo Camera? It's recommended to contact our...