TC85 could not link to app after firmware update

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TC85 could not link to app after firmware update

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TC85 could not link to app after firmware update
TC85 could not link to app after firmware update
2025-01-26 02:09:55 - last edited 2025-02-18 11:11:27

My TC85 got bricked after firmware update.

 

I bought my TC85 yesterday..after setting it up through the app (it took a number of tries by the way) the app notified that the device need firmaware update and so I went for it. It shows no status whether the update was successful. The camera went steady red then blinks a couple after some time. It was disconnected from the app since. 
 

I tried resetting the device using the reset button to start over. This time the device could not be setup through the app entirely. It stopped where its connecting to my wifi.

 

I bought C200C at the same time. Setting up and updating firmware went very smooth. Its working as intended.

 

Is there a way to fix my TC85?

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#1
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1 Accepted Solution
Re:TC85 could not link to app after firmware update-Solution
2025-01-28 08:22:34 - last edited 2025-02-18 11:11:27

  @TC85user 

Hi,
If you have a problem setting up the TC85, please refer to the instructions below to troubleshoot.
What should I do if I fail to configure Tapo Camera?
 

It's recommended to contact our local team for further assistance if the problem remains.

Best Regards

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#2
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Re:TC85 could not link to app after firmware update-Solution
2025-01-28 08:22:34 - last edited 2025-02-18 11:11:27

  @TC85user 

Hi,
If you have a problem setting up the TC85, please refer to the instructions below to troubleshoot.
What should I do if I fail to configure Tapo Camera?
 

It's recommended to contact our local team for further assistance if the problem remains.

Best Regards

Recommended Solution
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#2
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Re:TC85 could not link to app after firmware update
2025-06-08 21:44:49

  @TC85user I had exactly the same issue. The camera blinked after the first firmware update during configuration, and I never could end the initial configuration . It shows a red light and it is unrepomsive to any action. 

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#3
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