@M11k Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@roydz Hi, We suggested trying the steps in this post for your reported phenomenon. If your iPad does not have mobile data, you can reset the C420, then reconfigure it on your phone after disabling...

@PaRi53 Hi, From the provided videos, the phenomenon appears to be caused by high humidity at night, which causes water droplets in the air to scatter the IR LED and spotlight. In this situation,...

@Anne1006 Hi, You can refer to the instructions below to troubleshoot the reported phenomenon. What can I do if the Smart Action/Automation doesn't take effect as expected? Please confirm the...

@MaxnTeddy Hi, Do you want to set multiple schedules on the Tapo app > Me > Notification > Do Not Disturb page, so you won't receive notifications from any Tapo devices? Do you mind turning on the...

@Th9898 Hi, For the reported phenomenon, it's recommended to refer to the instructions below for further assistance. Troubleshooting for better audio quality of my Tapo camera Best Regards