Forums/
Tapo Smart Camera
2024-11-28 07:59:03
@Frank1974 Hi, We do not have the sales info, and it's recommended to go to "Where to Buy" on our official website and contact the retailer to see if the Tapo C225 V2 is available. Usually, there is...
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Forums/
Tapo Smart Camera
2024-11-28 07:52:37
@AUcamTAPOuser Hi, The new firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps. Best Regards
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Forums/
Tapo Smart Camera
2024-11-27 09:31:23
@Forestay Hi, For the reported issue, if you are willing to further troubleshoot, please confirm: 1. The model number, hardware, and firmware version of the AX300 router. 2. The hardware and firmware...
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Forums/
Tapo Smart Camera
2024-11-27 09:10:18
@Heintje Hi, 1. Please note that the pictures or video clips you record manually are not stored on the SD card, they are stored on the Tapo app/your phone. 2. The Storage & Recording settings are...
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Forums/
Official Announcements
2024-11-27 08:52:48
@WSC4 Hi, This issue may be related to the Cookies settings on your browsers. You can check if your browsers are configured to allow all cookies or not block all cookies, etc. Best Regards
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Forums/
Tapo Smart Camera
2024-11-27 08:29:19
@WSC4 Hi, 1. Typically, the Home/Away mode settings appear only after you add them manually. The camera settings won't be there automatically. 2. Thank you very much for your feedback, and sorry for...
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