@CiTro Hi, I have escalated your case to the tech team, and they will follow up on this case via email. You can then send the log file to them via email. Best Regards

@HobGobling Hi, The below link includes the instructions to add the camera on iSpy and VLC program. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol Best Regards

@artndes9 Hi, 1. Please go to the Tapo app > Camera's Device Settings > Device Info page, tap the Wi-Fi icon, and send us the RSSI value. 2. Send me(@Solla-topee) the MAC address of your camera via a...

@Harieee16 Hi, Please try to enable a hotspot Wi-Fi on your phone, move it close to the camera, factory reset the camera, reconfigure it with another phone, connect it to hotspot Wi-Fi, and check if...

@Samo Hi, Thank you for sharing your settings. Best Regards

@iComms Hi, I don't know why the settings suddenly changed from the current information, it may be you accidentally removed the camera settings. The feature's name on the Kasa app and Tapo app may be...