@Pilgrimpaul Hi, If the camera has a flashing red and green LED, it means the camera is ready to be configured. You can refer to the instructions below to set up the camera. Tapo Smart Camera...

@JohnRose Hi, 1. If you can't find the camera's default SSID "Tapo_Cam_XXXX" when configuring it and the LED is flashing red even if you have reset it, it's suggested to connect your camera to the...

@IlanTal Hi, 1. If you are prompted a message that your email address is not registered, it means you have not registered your email address on our cloud server. 2. You can refer to the instructions...

@SanBitter Hi, As you can see in the following instructions, for the Tapo C210, we suggest troubleshooting by following Case 2, and it does not support recovery via SD card. What to do if my Tapo...

@Akirakitten1 Please try to wipe the lens with a dry cloth to see if the problem still exists. If so, please provide a photo of the camera lens. Thanks!

This Article applies to: iOS Tapo app version 3.7.505 (Tapo app version can be found on Me > About page) Phenomenon Description On the Tapo app > Camera’s Live View > Playback & Download > Playback >...