@KyleRG Hi, Typically, closing the Tapo app won't brick the camera when updating. You can refer to the instructions below to troubleshoot the reported issue and check if they help. What to do if my...

@Samo Hi, 1. Does the issue happen at night only? How about in the daytime? 2. Please go to the camera's Device Settings > Detection > Person Detection page and Glass Break Detection page, then send...

@JOHNNYCORD Hi, You can set a higher sensitivity value on the camera's Person Detection page and check if it helps. Please confirm the following information if the problem remains. 1. A picture of...

@Rajbhawan Hi, You can refer to the instructions below to troubleshoot if you fail to configure the camera. What should I do if I fail to configure Tapo Camera? Best Regards

@Phoey Hi, Do you mean the camera won't track the events after detecting them? If so, you can refer to the instructions below to check if they help. How to improve the motion tracking effect of my...

@Teostam Hi, You can refer to the instructions below to troubleshoot when failing to configure the camera. What should I do if I fail to configure Tapo Camera? If the problem remains, please confirm:...