@Phillpd Make sure your Tapo app is up-to-date. You can try to delete and reinstall the app. Restart your phone might also help. Check if the same thing happens when using another phone. Just to...

@whitetop666 I would strongly recommend sending another email to the support team as a reminder. The processing time for each case varies depending on the level of complexity, and things might become...

@Dorf When the smart bulb undergoes a soft reset, the WiFi settings will be cleared while retaining all other settings. In cases where the bulb is reset due to an unstable power supply, we are...

@Thoddan Tapo smart devices can only be bound to one account, however you can share them with another TP-Link account. The invitee has limited access to device's features. How to share my Tapo Smart...

@Bob__ You may reach out to the technical support team for assistance. Contact Technical Support By the way, for personal privacy and security reasons, please do not post any private information,...

@Scrooge Different detection types can each have their own designated activity zones. Pay attention to the situation with the overlap detection zone. Additionally, carefully review the videos that...