Tapo Smart Cameras Forums - Smart Home Community

When both my cameras detect motion it takes way too long for them to start recording. I have done multiple tests, but the result is the same. Example: One of the cameras is mounted on the house wall (

Motion Detection

By MichaelRandrup · Latest post 2023-09-11 08:19:15 by Solla-topee

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269Views

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C210 PTZ

Hi, Are there any option to limit a point where H/V cruise stops. It rotates up to the end which is not ideal for me since it captures the back wall / ceiling & floor. Better if i could add a Panning

Ptz

By vanQ · Latest post 2023-09-11 03:15:02 by vanQ

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377Views

3Replies

Tapo 3.0 Saves Photos and Videos Twice After Downloading

Hello, First of all, Tapo 3.0 update is very nice, I hope you will improve it further. I detected a bug in Tapo 3.0. When I downloaded the photos and videos I took from the cameras to my phone, I noti

Tapo 3.0

By ErcanGUNES · Latest post 2023-09-10 00:10:53 by NguyenKhoi

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321Views

3Replies

VOICE CALL won't work (C320WS)

I have a TAPO C320WS camera. I just realized that VOICE CALL feature doesn't work. It works, but only in ONE directon. When I speak from my phone it can be heard on the camera. But camera MIC won't re

Feature RequestSmart ActionsTwo-way Audiobug

By Milanche · Latest post 2023-09-08 09:35:29 by Solla-topee

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310Views

3Replies

Tapo Black screen on shared phone after working for six months.

Tapo has worked really well for six months. Suddenly the shared phone shows a black screen. It shows the icons for the recordings but you only hear the sound. You can take snapshots and video clips fr

Device SharingLive ViewBlack Screen

By Nitramdc · Latest post 2023-09-07 10:20:55 by Solla-topee

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558Views

8Replies

Newb: Looking for basic info on C210...

Hi, I'm thinking of getting a few C210s to use as security cams but have a couple of questions that I can't seem to fina answers to... I intend to use them inside but pointing out through double glazi

Motion Detection

By SrMartin · Latest post 2023-09-07 09:01:50 by Solla-topee

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223Views

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connecting c200 with qnap nas

Hi, I have trouble connecting the camera(two) with surveilalnce station on my QNAPNAS. Even the help desk from QNAP tried without success. Any help from your side, please ?

ONVIF/RTSP

By Msurace · Latest post 2023-09-07 08:17:57 by Solla-topee

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270Views

1Replies

How to access Tapo C210 camara outside my home network

Hi, I have connected my Tapo C210 camera to my home network without any problem, however, when I try to access the camera from outside the home network using the Tapo app, I can't. In fact, the camera

Remote Control

By RubenMM · Latest post 2023-09-07 08:04:49 by Solla-topee

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1242Views

10Replies

Does privacy zone also cover the smart ai detection?

As the subject if i put on a privacy zone does it disable the ai detection for that zone?

ai detection

By Diego_B · Latest post 2023-09-06 11:39:36 by Solla-topee

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152Views

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black screen when watching recorded videos only in tablet

Hello, There is no problem when i watch recorded videos of my Tapo C100 on my smartphone (android). But when i try to watch it on my tablet i see a black screen. It can take photos or record to the ta

By myTapo_ · Latest post 2023-09-06 10:51:12 by Solla-topee

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275Views

4Replies