No notifications on my Tapo c200

Re:No notifications on my Tapo c200
2021-04-02 18:54:08

@Watchcote 

There two roads that you might need to follow.

The first one is with your mobile phone provider when you use the 3G -4G signal.

They might need to open some ports. 

In my case that was the reason, why I couldn't connect when I used 3G -4G. 

The second one is when you are in your home to try to connect to the camera, by Wi-Fi.

If you can connect , then you don't need to disable the firewall !!

If not, then you might need to disable the firewall or open some ports.

You Did follow the instructions on setting up the device and registered the device to the Tp-link cloud. Right ?

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Re:No notifications on my Tapo c200
2021-04-02 19:31:12

@Bob_The_Greek 

As I said, it's all working now just not an immediate push notification. Takes about 1 minute to come thr

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Re:No notifications on my Tapo c200
2021-04-06 10:28:31

@Bob_The_Greek 

 

What did you do to get it to work so fast on 4g ?

 

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Re:No notifications on my Tapo c200
2021-04-06 14:01:52

@Watchcote 

Sorry Mate !!

I guess i got over excited and started explaining again !!! LOL Lol lol laughwinkcheeky

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Re:No notifications on my Tapo c200
2021-04-06 14:04:12

 

TapoUserNum448 wrote

@Bob_The_Greek 

 

What did you do to get it to work so fast on 4g ?

 

@TapoUserNum448 Donot know dude !!! It works like it since i am in the 4G Network... lol

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Re:No notifications on my Tapo c200
2021-05-24 07:33:10

@Watchcote  What changed for it to work then ?    Was it a cell network issue ?

 

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Re:No notifications on my Tapo c200
2021-05-24 13:12:43

@TapoUserNum448 

New android phone and its working great👍

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Re:No notifications on my Tapo c200-Solution
2022-05-13 02:10:36 - last edited 2022-05-13 02:10:44

Hello everyone, 

 

If you met similar concern that phone can't get notification from tapo , or get delayed notification, please try troubleshooting suggestions here:  

[Troubleshooting] Tapo Camera Notification Issues

How to Troubleshoot Android Delayed Notifications on Kasa /Tapo APP

 

If the camera still has a notification problem, please create a new thread with case details below and so we could help look into that further: 

1. Model of mobile phone and its OS version.

2. log of the camera: How to Get the Log of Tapo Camera?

3. Model & MAC address of the camera.

4. (If  Motion is not detected or Camera Alarm never being tripped) Photos Motion Detection settings + a photo of Message Center.

Recommended Solution
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