c200 time-zone not working

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c200 time-zone not working

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c200 time-zone not working
c200 time-zone not working
2020-08-17 14:33:39 - last edited 2021-07-08 07:09:11
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.0.10

I'm in UTC-00:00 Dublin, Edinburgh etc and the camera displays an hour ahead of what it should be.  I have to change it to UTC-00:00 coordinated Universal Time to get the  correct time to display.  But then, that can also go wrong and I need to move between the two timezones.    

 

something isnt quite right with the time zone settings. 

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Re:c200 time-zone not working-Solution
2021-07-08 07:09:04 - last edited 2021-07-08 07:09:11

 

Update 2021-7-8

 

Good day, 

For customers who met similar issue, here is a related thread providing some troubleshooting tips for Camera Time issue:

[Troubleshooting] Tapo Camera Shows Wrong Date and Time
https://community.tp-link.com/en/smart-home/forum/topic/269202

 

Please let us know if that works for you and feel free to leave your comments there.

Best regards. 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:c200 time-zone not working
2020-08-20 02:33:24

@CraigHa 

Good day.

Thank you for your time and patience.

Did this issue happen since you bought it or just recently?

After you choose UTC-00:00 coordinated Universal Time to get the correct time to display,  this can still go wrong; Do you mean the time would still go back to the wrong one, or somewhere else still had the wrong time?

Is there any time difference when you live - view the camera?

Thank you very much!

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#2
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Re:c200 time-zone not working
2020-10-27 12:07:02
Hi, yes its always been like this with the C200 camera. UTC-00:00 coordinated Universal Time displays correctly for about 30mins or so and then it goes back to being an hour ahead of whatever the correct time is. UTC-00:00 London displays correctly only for a few minutes and then all of a sudden is an hour ahead of what it should be. I logged back into to check as we recently had daylight saving but its still an hour out. I cant get it to keep the right time.
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Re:c200 time-zone not working-Solution
2021-07-08 07:09:04 - last edited 2021-07-08 07:09:11

 

Update 2021-7-8

 

Good day, 

For customers who met similar issue, here is a related thread providing some troubleshooting tips for Camera Time issue:

[Troubleshooting] Tapo Camera Shows Wrong Date and Time
https://community.tp-link.com/en/smart-home/forum/topic/269202

 

Please let us know if that works for you and feel free to leave your comments there.

Best regards. 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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