Internet disconnection frequently on TL-MR100
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Internet disconnects in every few mins. I bought this for reliable connectivity but seems like its doing the job. The same sim card works very well in the phone.
The worst part that whenever Internet disconnects http://tplinkmodem.net/ this page also doesn't responds. I am sure its the Router who is culprit.
Device Information
Firmware Version:
Hardware Version:
Online Upgrade
Latest Version:
Your firmware is up to date
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
May I know the current firmware version of the MR100? Please show us the firmware version on the web interface page.
As per the error message you experienced (error code 71211), it seems that you select a wrong file, please check again if you downloaded the correct firmware for your MR100, you need to unzip the file first after downloaded:
https://static.tp-link.com/2020/202008/20200828/MR100v1_Firmware_Dbg_25n_2020-06-12_18.07.19.zip
- Copy Link
- Report Inappropriate Content
Thanks Kevin for your tips. I have downloaded the new firmware, unzipped and installed it successfully. I will monitor the internet disconnection issue for next 2 days and I will give your feedback accordingly.
Meanwhile, below is the screenshot of firmware version currently installed on the router.
- Copy Link
- Report Inappropriate Content
@Kevin_Z This issue is still bothering me despite doing all the changes suggested by Kevin. How should I go about this?
- Copy Link
- Report Inappropriate Content
Enable call forwarding to some other number and then see if that helps.
- Copy Link
- Report Inappropriate Content
@VikasKumawat Thanks. I have replaced my Airtel 4G SIM card with JIO 4G SIM card today, which has call forwarding capability. My Airtel 4G SIM was data sim only. I will test your suggestion for next few days and then provide my feedback soon.
Keeping @Kevinz informed on this change. I have started suspecting from quite some time back that Airtel 4G SIM and TL-MR100 has some compatibility issues. Let's see if my observation is correct or wrong. :)
- Copy Link
- Report Inappropriate Content
Thanks, and please feel free to keep us informed whether call forwarding would help or not.
- Copy Link
- Report Inappropriate Content
@TP-Link So, I have identified the root cause. I used JIO 4G SIM card on TL MR100 router for last 2 days and it worked without any issues. When I inserted my Airtel 4G data only SIM then I started facing this issue again.
I am adding @Sunshine in the conversation since I have read his comments on other threads were users having compliant about Airtel SIM issues with TL MR100 model. How to fix this issue permanently?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Internet disconnect every few minutes however the Sim card works very well on the phone
In addition I updated my firmware to the latest version and I still having the same problem
- Copy Link
- Report Inappropriate Content
What is the current firmware on the MR100 web page now? Is your SIM card carrier also Airtel?
Please confirm what is the Status on the web interface page when the internet disconnects on the router, does it display a Disconnect error, or it shows the correct IP address info but you cannot access internet?
How often does this disconnect happen? You can check the troubleshooting suggestions we provided here first, then get back to the community with more details, we will try to analyze:
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 14687
Replies: 55
Voters 0
No one has voted for it yet.