Tapo C310 video watermark

Tapo C310 video watermark
Tapo C310 video watermark
2021-01-25 13:45:52 - last edited 2021-04-19 10:44:59
Model: Tapo C310
Hardware Version: V1
Firmware Version: 1.0.13

Since one of the latest update the video from the C310 contains a TAPO watermark in left bottom of the video.

How can i remove this!
On earlier firmware this watermark was not visible, it is since 1.0.11/1.0.12 and i don' like it.

The C100 & C200 doesn't have this UGLY watermark.

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#1
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2 Accepted Solutions
Re:Tapo C310 video watermark-Solution
2021-04-19 10:44:53 - last edited 2021-07-22 08:40:29

update 21-7-22

 

Tapo C200 V1_ 1.1.8  has added a switch for watermark/ logo  ( APP 2.2.23 for Andriod/ IOS )

 

Tapo C310 new firmware is on the way and will be released soon. 

New firmware is normally being pushed in different batches,  confirm your Tapo app is up to date and check if there is available firmware on APP later. 

 

Thank you for your patience. 

 

-------------------------------------------------------------------------------------------------------------------------

Hello everyone, 

 

Thank you for taking the time to give your feedback regarding the watermark on Tapo camera. We have received your suggestions as well as some concerns about it. Your feedback has been forwarded to our product department for further evaluation, from the latest news this part may get optimized. 

 

The detailed plan and its feasibility is still under discussion, we will keep you updated via this thread if there is anything new about this feature.

Thank you again for your kind feedback.

 

 

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#26
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Re:Tapo C310 video watermark-Solution
2021-07-23 14:27:21 - last edited 2021-07-26 04:47:11

@Solla-topee 

 

today finaly was the day that the update for the Tapo C310 v1 was released. Firmware 1.1.8!

 

i have installed it and updated the app from the appstore to version 2.4.12.

 

 

i can confirm that there is finaly an option to disable the watermark from the C310 v1!

 

thanks for this update tplink.

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#81
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Re:Tapo C310 video watermark
2021-01-26 08:54:43

@Martin-Wu 

Hi,

Thank you for your patience.

For the video, did you mean the motion detected video clip, or the video stored on the SD card?

Thank you very much and wait for your reply.

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#2
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Re:Tapo C310 video watermark
2021-01-26 09:11:47 - last edited 2021-01-26 09:15:56

@TP-Link 

 

When i open the camera and watch live or recordings I see a watermark (TAPO) in the left bottom corner.
In the left upper corner is my camera name and the timestamp.

The Camera Name and Timestamp are OK that i have set.

But i don't like the TAPO branding in my video.

Here the part i mean.

 

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#3
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Re:Tapo C310 video watermark
2021-01-26 10:26:44

@TP-Link 

 

This watermark is ONLY on the C310 since the last 2 or 3 updates, before that updates it wasn't there!

And the C100 & C200 don't have this branding.
So someone put in in firmware version after 1.0.10.

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#5
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Re:Tapo C310 video watermark
2021-02-14 20:25:50

@Martin-Wu 

Yes, this watermark has been on the picture since the last update. Also with Onvif and Rtsp. Please offer the option to deactivate. Thank you!
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Re:Tapo C310 video watermark
2021-02-16 11:09:04

@Oli_B 

 

I Have a
Tapo C100 with latest firmware: 1.0.17 <- No watermark / Branding
Tapo C200 with latest firmware: 1.0.17 <- No watermark / Branding

Tapo C310 with latest firmware: 1.0.13 <- Watermark / Branding

 

On the C310 i see the watermark / branding on the app and on the onvif.


The other models i don't see watermark/branding.

I would love to disable it because it's annoying.

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#7
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Re:Tapo C310 video watermark
2021-03-02 15:32:53

@Martin-Wu 

Just bought a C310 cam to watch my home, the cam is very nice, and the app very efficient, but yes, this water mark is a bit annoying... If you can make it optional, it'll be awesome!

Thx

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#8
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Re:Tapo C310 video watermark
2021-03-05 09:29:50

Yes, I have 2 C310s and one had the annoying tapo watermark in the bottom left & after updating the other's firmware to the same higher level it too had the branding.  We need a feature to be able to disable this watermark please.

 

Thank you,

Steve

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#9
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Re:Tapo C310 video watermark
2021-03-24 15:12:33

@TP-Link 

 

It has been a few weeks now. How can I remove the watermark? You don't buy a camera and have some unremovable text in your video and images!

How can I downgrade the firmware?

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#10
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Re:Tapo C310 video watermark
2021-04-12 14:48:07 - last edited 2021-04-12 14:48:23

Any update on this?

Is it possible to downgrade the firmware?

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#11
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Re:Tapo C310 video watermark
2021-04-12 15:14:28

@Sandros 

 

still no update.

 

i didn't see any firmware updates for any TAPO products since i posted this.

 

@TP-Link 

can you provide us with more information??

are there comming some updates?

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#12
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