Tapo C310 video watermark

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Tapo C310 video watermark
Tapo C310 video watermark
2021-01-25 13:45:52 - last edited 2022-02-25 09:11:56
Model: Tapo C310
Hardware Version: V1
Firmware Version: 1.0.13

Since one of the latest update the video from the C310 contains a TAPO watermark in left bottom of the video.

How can i remove this!
On earlier firmware this watermark was not visible, it is since 1.0.11/1.0.12 and i don' like it.

The C100 & C200 doesn't have this UGLY watermark.

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2 Accepted Solutions
Re:Tapo C310 video watermark-Solution
2021-04-19 10:44:53 - last edited 2022-02-25 08:56:11

update 21/12/24

 

Hello everyone, 

 

Thank you for taking the time to give your feedback regarding the video watermark on tapo camera, this feature is now available in Tapo camera new firmware and new Tapo APP!   This feature has been added on all current tapo camera models.

Below are the Firmware (most firmware released in May-July 2021) that added a switch for watermark / logo:

 

  •  ( IOS/Android) Tapo APP required:  2.3.33 and  later version
  • Tapo C310 V1/ V2 : 1.1.8 and later firmware     
  • Tapo C200/ TC70  V1 :   1.1.8 and later firmware   
  • Tapo C200 V2 : 1.1.9 and later firmware    
  • Tapo C100 V1: latest firmware
  • TC60 V1:  1.1.9 and later firmware
  • Tapo C210 V1 :  1.1.6  and later firmware

 

How to turn off the "Tapo" watermark the Tapo Cameras?

On Tapo App, go to Camera settings -> Advanced settings -> Toggle off the "Display Logo"

 

Note: try to force close app and reopen it if this option does not show up 

 

We appreciate your patience as we work to get this to all !

If you still have any  concern with it, please leave the model * hardware and firmware version below, and share the camera MAC by private message, thank you.

 

 

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Re:Tapo C310 video watermark-Solution
2021-07-23 14:27:21 - last edited 2022-02-25 08:56:11

@Solla-topee 

 

today finaly was the day that the update for the Tapo C310 v1 was released. Firmware 1.1.8!

 

i have installed it and updated the app from the appstore to version 2.4.12.

 

 

i can confirm that there is finaly an option to disable the watermark from the C310 v1!

 

thanks for this update tplink.

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#81
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Re:Tapo C310 video watermark
2021-01-26 08:54:43 - last edited 2022-02-25 08:56:10

@Martin-Wu 

Hi,

Thank you for your patience.

For the video, did you mean the motion detected video clip, or the video stored on the SD card?

Thank you very much and wait for your reply.

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Re:Tapo C310 video watermark
2021-01-26 09:11:47 - last edited 2022-02-25 08:56:10

@TP-Link 

 

When i open the camera and watch live or recordings I see a watermark (TAPO) in the left bottom corner.
In the left upper corner is my camera name and the timestamp.

The Camera Name and Timestamp are OK that i have set.

But i don't like the TAPO branding in my video.

Here the part i mean.

 

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Re:Tapo C310 video watermark
2021-01-26 10:26:44 - last edited 2022-02-25 08:56:10

@TP-Link 

 

This watermark is ONLY on the C310 since the last 2 or 3 updates, before that updates it wasn't there!

And the C100 & C200 don't have this branding.
So someone put in in firmware version after 1.0.10.

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Re:Tapo C310 video watermark
2021-02-14 20:25:50 - last edited 2022-02-25 08:56:10

@Martin-Wu 

Yes, this watermark has been on the picture since the last update. Also with Onvif and Rtsp. Please offer the option to deactivate. Thank you!
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Re:Tapo C310 video watermark
2021-02-16 11:09:04 - last edited 2022-02-25 08:56:10

@Oli_B 

 

I Have a
Tapo C100 with latest firmware: 1.0.17 <- No watermark / Branding
Tapo C200 with latest firmware: 1.0.17 <- No watermark / Branding

Tapo C310 with latest firmware: 1.0.13 <- Watermark / Branding

 

On the C310 i see the watermark / branding on the app and on the onvif.


The other models i don't see watermark/branding.

I would love to disable it because it's annoying.

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Re:Tapo C310 video watermark
2021-03-02 15:32:53 - last edited 2022-02-25 08:56:10

@Martin-Wu 

Just bought a C310 cam to watch my home, the cam is very nice, and the app very efficient, but yes, this water mark is a bit annoying... If you can make it optional, it'll be awesome!

Thx

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Re:Tapo C310 video watermark
2021-03-05 09:29:50 - last edited 2022-02-25 08:56:10

Yes, I have 2 C310s and one had the annoying tapo watermark in the bottom left & after updating the other's firmware to the same higher level it too had the branding.  We need a feature to be able to disable this watermark please.

 

Thank you,

Steve

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Re:Tapo C310 video watermark
2021-03-24 15:12:33 - last edited 2022-02-25 08:56:10

@TP-Link 

 

It has been a few weeks now. How can I remove the watermark? You don't buy a camera and have some unremovable text in your video and images!

How can I downgrade the firmware?

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Re:Tapo C310 video watermark
2021-04-12 14:48:07 - last edited 2022-02-25 08:56:10

Any update on this?

Is it possible to downgrade the firmware?

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Re:Tapo C310 video watermark
2021-04-12 15:14:28 - last edited 2022-02-25 08:56:10

@Sandros 

 

still no update.

 

i didn't see any firmware updates for any TAPO products since i posted this.

 

@TP-Link 

can you provide us with more information??

are there comming some updates?

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