Please TP-Link, fix this now(C310)

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12

Please TP-Link, fix this now(C310)

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18 Reply
Re:Please TP-Link, fix this now(C310)
2022-01-05 08:03:45

@Solla-topee 
Tha solution doen'st work, I tried to turn of all the functions except the AI Detection and it has been given new warnings through the whole night on snow....

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#13
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Re:Please TP-Link, fix this now(C310)
2022-01-05 09:25:22

@PeterSwe Hi Peter, 

Can you help provide the video clip and motion detection settings on your existing support email  TKID210410308  so we could look into that further,  thank you. 

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#14
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Re:Please TP-Link, fix this now(C310)
2022-01-06 10:29:52

@Solla-topee 

What is the e-mail adress to the support?

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#15
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Re:Please TP-Link, fix this now(C310)
2022-01-07 03:05:49

@PeterSwe  Hi Peter, I sent you the email title and email address in private message, click on right top of your forum profile to check PM.

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#16
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Re:Please TP-Link, fix this now(C310)
2022-06-24 09:28:26

  @PeterSwe same here works great but when rain or bug ........ continually alerts even on lowest , turned them of went nuts from it 

 

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#17
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Re:Please TP-Link, fix this now(C310)
2022-06-30 11:51:13

Hello   @patjee 

Thank you for the feedback, For the alerts caused by rain drops , please review this FAQ for some suggestions. 

How to reduce motion detections from rain, snow or insects

Please also check some tips provided in this thread Tapo C310 sensitivity-Solution

 

 

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#18
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Re:Please TP-Link, fix this now(C310)
2022-07-01 16:09:37
Agree. I've posted elsewhere that the camera cannot tell the difference between a person and small objects so is not fit for purpose.
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#19
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Re:Please TP-Link, fix this now(C310)
2022-12-29 20:13:53

FIX IT PLEASEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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#20
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