Rookie needs help!

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Rookie needs help!

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Rookie needs help!
Rookie needs help!
2021-02-19 21:46:49
Model: Tapo C100  
Hardware Version:
Firmware Version:

Hi I'm not IT savvy. I need help!

 

Ours is in my window looking at drive, it keeps notifying at cars as we are near a main road...so it's constant...is there a better way to manage?

 

Can my partner have the camera on his phone as well as my phone too?

 

Night mode isn't great unless lighting outside and daylight mode, any tips!

 

And I don't understand SD cards, can someone just tell me one model that works so I can buy it....yours useless at IT

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Re:Rookie needs help!
2021-02-23 13:09:50

@Twiggy2021 Hi trhere, 

If your camera detect motions too frequently, you could try lower the Motion sensitivity as Step7 mentioned in this FAQ

https://www.tp-link.com/support/faq/2622/

Yes, you and your family can share the same Tp-link account by using same email address to login Tapo app and cameras will show up on different phones.

The Tapo camera supports micro-SD cards with up to 128GB capacity, which should be formatted to the FAT32 file system.

For night mode, please send us a photo and help explain in details.

 

Here is a comprehensive FAQ for tapo cameras that you might be interested.

https://www.tp-link.com/support/faq/2742/

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