P100 all is ok but not switching

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P100 all is ok but not switching

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
P100 all is ok but not switching
P100 all is ok but not switching
2021-02-25 15:18:53 - last edited 2021-02-26 08:02:50
Model: Tapo P100  
Hardware Version:
Firmware Version: Newest

All configuration and installation was successful. Switching from Android get only effect to light on/off indicator, by not switching connected lamp and other devices.

 

Another strange that when p100 is plug off, application still informing that p100 is online. App stil switching :).

 

 

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Re:P100 all is ok but not switching
2021-03-18 01:41:35 - last edited 2021-03-18 01:41:45

@Barakuda Hi, 

 

Sorry for the late update, with plug powered on, factory reset it by pressing power button for at least 5 secs, and try manually turn on/ off. 

Try to manually turn on/ off the tapo plug, and see lamps or other devices connected to it could be turned on / off or not.

 

If the above does not work, the plug is broken on its hardware, you could contact local support or retailer to check warranty. 

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