Tapo C210 live view quality.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Tapo C210 live view quality.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello, with Tapo C210 I cannot set the live view quality and it looks like it is defaulted to LQ. This is possible for the C200 cameras I have. Why is a newer model missing this feature?
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Image quality improved slightly after updating firmware (unreleased beta) sent by TP Link support team.
https://static.tp-link.com/upload/beta/2021/202108/20210803/Tapo_C210v1_en_1.1.9_Build_210802.zip
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I have the same issue. I can change the image quality to 3MP in the settings but it doesn't change anything. This is frustrating, i should've bought the C200 which at least has proven results on 1080P....
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Thank you for your valuable feedback, please confirm Tapo app is the up to date.
Can you share with the photo of Live view page when camera being set at 3MP and 1080P separately?
May I know the model of your phone and its Android/ IOS version, the tapo app version, thank you.
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Solla-topee wrote
Thank you for your valuable feedback, please confirm Tapo app is the up to date.
Can you share with the photo of Live view page when camera being set at 3MP and 1080P separately?
May I know the model of your phone and its Android/ IOS version, the tapo app version, thank you.
Tapo App is up to date.
I am using iOS. All 3 of my iOS devices are having the same issue. So i think it's either Tapo's hardware or firmware issue.
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@LFOoi Thanks so much for sharing all the detailed info,, we would like to have a specialist look into this further via email. Please check your mailbox later, and let us know if the issue is resolved. Thank you!
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@Mihainstef Hello，
For Tapo C210 , you could set Video Quality from Camera Settings page.
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I can change the setting, but the live view quality remains the same regardless of that setting:
3mp:
720p
Also it makes no sense to change the recording quality in order to change the live view quality.
I will put a c200 next to the 210 tonight and show you the difference.
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The issue looks unusual and we'd also create a support email to escalate your case, please check email later, thank you.
May I know the model of your mobile device and its IOS or Android version？ Kindly confirm your tapo app and camera firmware are up to date as well,
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Image quality improved slightly after updating firmware (unreleased beta) sent by TP Link support team.
https://static.tp-link.com/upload/beta/2021/202108/20210803/Tapo_C210v1_en_1.1.9_Build_210802.zip
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@LFOoi Hi I have the same issue with the c310 image quality is very poor.Did it improve with firmware,if so how do you manually flash it,thanks.
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