Tapo C210 Firmware fix "Language version mismatch"
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Tapo C210 Firmware fix "Language version mismatch"
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi! I connected to a DVR Hikvision DS-7608NI-K1(B) several Tapo 200 and 310 cameras using the Onvif protocol. Today I bought a tapo 210 camera and it has problems connecting to Onvif protocol. The first time I connected it to the network I updated it the last firmware 1.1.6 buil 210507 Rel.76179n(4555). When I manually add the camera to the dvr, the message appears Offline (Language version mismatched). This message does not appear when I add the other cameras (200, 310). Is there a firmware that solves this problem? Thank you!
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi I have the same problem. Where can I get the firmware that fixed this issue. Thank you
- Copy Link
- Report Inappropriate Content
Thank you for your valuable feedback, here is the beta firmware :
Model: Tapo C210 V1
Beta Note : fix "Language version mismatch" error when add camera on Hikvision NVR
Beta Firmware:
https://static.tp-link.com/upload/beta/2021/202108/20210809/Tapo_C210_V1_1.1.8_HK.zip
Note:
- Please read Terms and Conditions for TP-Link Beta Firmware before try this beta firmware.
- Double check device hardware, this is beta is for V1.
Free to let us know if the beta works for you or any further feedback in regard to this, thank you!
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
For other concerns about Tapo C210 with NVR, please start a new thread here with case details, we will look into the issue further, thank you.
1. a photo of Error message
2. model of NVR
3. surveillance software version, or please attach a link of your current surveillance software
- Copy Link
- Report Inappropriate Content
Hi, Thank you for the firmware. However, I could not install the firmware. I follow all the steps.
I formatted the card using PanasonicSD Formatter then copied the factory_up_boot.bin file to the card. Then insert the card to the camera. After poweroff and on. There is no green blinking. It went from red light to solid green. And the version of the software is still the same. (v.1.1.8 build 2107728 Rel.17383n(4555)). I tried multiple times but got the same results. Please let me know what should I do. If its not much work, Could the support team please fix this in the next online firmware update? Thank you very much.
- Copy Link
- Report Inappropriate Content
Hello @R9_Ronaldo Do you have a SD card that is below 32GB, if so, try to format on Windows computer and try to update beta. I will also create a support email to you to assit further, please check your inbox later, thank you.
- Copy Link
- Report Inappropriate Content
Hi Thank you for the reply. My SD card is 64GB. I didn't know that the card must be <= 32GB. I will try again with another 32gb card. Thank you.
- Copy Link
- Report Inappropriate Content
I can install the firmware now. I had to get a 16gb card in order to make it work. Thank you
- Copy Link
- Report Inappropriate Content
@Masac Hello do you plan to publish an OTA update ? I have the same issue and I don't want to have a beta firmware installed
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 6546
Replies: 17
Voters 1