Image not available - just the sound
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Today my Samsung phone had an Android update. Now it has Android 12 One UI 4.0
The camera is not showing the image, just the sound.
Already reset and reinstall the camera, but is the same.
The camera works perfectly on my other phone with other Android versions.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Saruya Hello everyone,
Thank you so much for sharing valuable feedback! This is an update, but I hope to clear things up for you:
Problem Description: certain model of Samsung phones could not stream Live view after upgrade to Android 12
Fix: update Android Tapo APP to version 2.4.45 (released on Nov18, 2021).
Feel free to let us know if the above works for you or any further feedback in regard to this, thank you.
- Copy Link
- Report Inappropriate Content
@EJDF It's Android 12.
I'm in exactly the same boat here too. Samsung S21 Ultra upgraded to Android 12 (One UI 4.0), and since that, all I'm getting is audio, no video feed.
App still works perfectly fine on my wife's phone (Pixel 4a) which is still Android 11.
- Copy Link
- Report Inappropriate Content
@Saruya Hello everyone,
Thank you so much for sharing valuable feedback! This is an update, but I hope to clear things up for you:
Problem Description: certain model of Samsung phones could not stream Live view after upgrade to Android 12
Fix: update Android Tapo APP to version 2.4.45 (released on Nov18, 2021).
Feel free to let us know if the above works for you or any further feedback in regard to this, thank you.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 542
Replies: 2
Voters 0
No one has voted for it yet.