Tapo

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tapo

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo
Tapo
2022-03-12 09:33:59
Model: Tapo P100  
Hardware Version:
Firmware Version:

I cannot get tapo and Alexa to authorize. All the 'solutions' online ref alexa/tapo say the same things - just hit the Enable to use then  Authorize buttons after logging in to Tapo. Alexa then says "We were unable to link to Tapo at this time. Please try again later"

Been waiting a week now!
Hopeless

  0      
  0      
#1
Options
1 Reply
Re:Tapo
2022-03-14 02:13:34

  @Davepruce 

Thank you for your feedback, please try to relink your Kasa devices in Alexa app as the guide here:
1. Please confirm you could control tapo device on tapo APP first locally & remotely 

  • Can you control the device locally (phone connected to same home  network) from the Kasa app
  • Can you control the device remotely (LTE or different network) from the Kasa App

 

2. Confirm you authorize the correct tp-link account (email), check if that is the email logged in tapo AOO
If still the same, please share a photo of error on Alexa app

Model of the router & And your network topology: e.g. Router Archer A7 <WiFi> Tapo P100

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 134

Replies: 1

Related Articles