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One socket has power even when it is switched off

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One socket has power even when it is switched off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

pcexebio

2022-03-22 05:11:08 - last edited 2022-03-22 05:14:16

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Registered: 2022-03-22

One socket has power even when it is switched off

2022-03-22 05:11:08 - last edited 2022-03-22 05:14:16

Model: KP303

Hardware Version: V2

Firmware Version: 1.0.6

Hello TPLink community,

All the plugs of the KP303 was doing all right, but I recently notice that one of the plugs still has power even when it's switched off.

I reset the connection but the problem persist.

I'm attaching a video with the evidence.

Please your help!

Thanks in advance,

Pablo

File:

VID_20220322_000111.mp4Download

1 Reply

Solla-topee

2022-03-23 02:01:16 - last edited 2022-03-23 02:01:53

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Registered: 2020-05-19

Re:One socket has power even when it is switched off

2022-03-23 02:01:16 - last edited 2022-03-23 02:01:53

@pcexebio

If only one plug/ socket does not power off or cut of power for a device, that could be a bad socket on the power strip.

You could test that plug with a different home appliance, and factory reset kasa power strip and see if that makes any difference

How to reset TP-Link Kasa smart switch and plug?

If still the same, try to contact retailer or local support to check device warranty.

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One socket has power even when it is switched off

One socket has power even when it is switched off

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