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TP C200 not recording video

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TP C200 not recording video

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

David-A

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2022-04-21 21:01:44 - last edited 2022-04-24 00:46:32

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Registered: 2020-05-22

TP C200 not recording video

2022-04-21 21:01:44 - last edited 2022-04-24 00:46:32

Model: Tapo C200

Hardware Version: V1

Firmware Version: 1.1.16

When motion is detected the C200 does not record to the SD card or anywhere else.

If I go to 'Playback & Memory' there are no recordings. However, I can record video & take photos from 'Playback'. & they are stored on the SD card.

All the relevant settings are correct such as:

Camera Settings - Detection & Alerts is set to on.

Motion Detection is on

Recording Schedule is set to orange across the board.

I've updated the Firmware, I've rebooted the camera several times & I've now run out of ideas.

Any suggestions?

1 Accepted Solution

David-A

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2022-04-22 11:31:35 - last edited 2022-04-24 00:46:32

Posts: 9

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Registered: 2020-05-22

Re:TP C200 not recording video -Solution

2022-04-22 11:31:35 - last edited 2022-04-24 00:46:32

@Solla-topee

Thanks for responding.

I've reformatted the SD card & the C200 now appears to be working.

Thank you for your assistance.

Recommended Solution

3 Reply

Solla-topee

2022-04-22 02:10:16 - last edited 2022-04-22 02:11:05

Posts: 11355

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Registered: 2020-05-19

Re:TP C200 not recording video

2022-04-22 02:10:16 - last edited 2022-04-22 02:11:05

@David-A

Thank you for the feedback, please go to recording and enable Continues recording, will camera record videos there? If still no recording, it could be related to SD card, try a different SD card.

If continous recording works fine, can you check if motion is detected by camera and trigger the motion event.

Check if motion is detected by camera first: try turning Alarm for cameras and see if alarm goes off when a motion is detected?

If motion does not trigger the Alarm, try to Confirm Motion Detection is 'ON', and set up proper Activity zone & Sensitivity settings as instruction here
How to use motion detection function of my Tapo camera in Tapo app

May I have a photo of playback & motion detection settings?

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David-A

LV1

2022-04-22 11:31:35 - last edited 2022-04-24 00:46:32

Posts: 9

Helpful: 4

Solutions: 1

Stories: 0

Registered: 2020-05-22

Re:TP C200 not recording video -Solution

2022-04-22 11:31:35 - last edited 2022-04-24 00:46:32

@Solla-topee

Thanks for responding.

I've reformatted the SD card & the C200 now appears to be working.

Thank you for your assistance.

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