TP C200 not recording video

TP C200 not recording video
TP C200 not recording video
2022-04-21 21:01:44 - last edited 2022-04-24 00:46:32
Model: Tapo C200
Hardware Version: V1
Firmware Version: 1.1.16

Hi

When motion is detected the C200 does not record to the SD card or anywhere else.

If I go to 'Playback & Memory' there are no recordings. However, I can record video & take photos from 'Playback'. & they are stored on the SD card.

All the relevant settings are correct such as:

Camera Settings - Detection & Alerts is set to on.

Motion Detection is on

Recording Schedule is set to orange across the board.

I've updated the Firmware, I've rebooted the camera several times & I've now run out of ideas.

Any suggestions?

 

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Re:TP C200 not recording video -Solution
2022-04-22 11:31:35 - last edited 2022-04-24 00:46:32

  @Solla-topee 

Hi

Thanks for responding.

I've reformatted the SD card & the C200 now appears to be working.

Thank you for your assistance.

 

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Re:TP C200 not recording video
2022-04-22 02:10:16 - last edited 2022-04-22 02:11:05

  @David-A 

Thank you for the feedback, please go to recording and enable Continues recording, will  camera record videos there? If still no recording, it could be related to SD card, try a different SD card. 

If continous recording works fine, can you check if motion is detected by camera and trigger the motion event. 

  • Check if motion is detected by camera first:  try turning Alarm for cameras and see if alarm goes off when a motion is detected? 

If motion does not trigger the Alarm,  try to Confirm Motion Detection is 'ON', and  set up proper Activity zone & Sensitivity settings as instruction here
How to use motion detection function of my Tapo camera in Tapo app

 

May I have a photo of playback & motion detection settings? 

 

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Re:TP C200 not recording video -Solution
2022-04-22 11:31:35 - last edited 2022-04-24 00:46:32

  @Solla-topee 

Hi

Thanks for responding.

I've reformatted the SD card & the C200 now appears to be working.

Thank you for your assistance.

 

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Re:TP C200 not recording video
2022-04-24 00:47:22

  @David-A 

Glad to know reformat SD card help solve the issue! thank you for sharing the solution. yes

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