Tapo P100 v1.2 not activating with Alexa Skill.

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Tapo P100 v1.2 not activating with Alexa Skill.

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Tapo P100 v1.2 not activating with Alexa Skill.
Tapo P100 v1.2 not activating with Alexa Skill.
2022-05-16 17:38:49 - last edited 2022-05-16 17:43:37
Model: Tapo P100  
Hardware Version: V1
Firmware Version: 1.4.10 Build 20211104 Rel. 35882

Hi!

 

I have a new Tapo P100 smart plug. I can configure it without problems with Tapo App in Android. All works properly. Plug P100 can be turn On/off remotely with the APP.

 

The Hardware version is v1.2 and Firmware is: 1.4.10 Build 20211104 Rel. 35882

 

The problem is when I try to activate Tapo P100 with Alexa.

 

I look for Tapo Skill in Alexa App, insert Tapo ID and Password of Tapo Account, and I always get the same message:

 

"Operation failed. Please try again later".

 

I have sent the activation link to my PC Browser, used other android browser, but message is always the same: "Operation failed. Please try again later".

 

Any idea where is the problem? in the Tapo App Configuration or in Alexa App configuration? I have no more ideas about what to try. I have reset both Alexa and tapo P100 device and start from scratch, but always is the same, when trying to activate Tapo Skill with Alexa it is impossible: "Operation failed. Please try again later".

 

Please help.

 

Thanks in advance!

Liliana.

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Re:Tapo P100 v1.2 not activating with Alexa Skill.
2022-05-17 02:05:18

  Hello@Lili39 

It's a good step to check some tips here What should I do if I cannot make Tapo smart devices (smart plug, smart camera, smart lighting) work with Alexa or Google Home

The error seems to be related to the Alexa APP 

  • You could try to authorize Tapo account from Web on a different network device like PC/ Laptop
  •  https://alexa.amazon.com 
  • Try to turn off VPN or security APPs on the phone
  • Try a different phone & Try a different network on your phone like using mobile network/ a different Wi-Fi network 

If still the same,can you help provide some information here:

 1) Alexa/Google Home App version 2) Kasa App version 3) Phone OS and version 4) and a screenshot if it shows any error. Thank you. 

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Re:Tapo P100 v1.2 not activating with Alexa Skill.
2022-05-30 04:50:29

  @Lili39 

 

If you haven't enabled the Tapo Skill in your Alexa app, please do this first.

Open the Alexa app.
Tap More.
Tap Skills & Games.
Tap the magnifying glass in the upper right corner.
Type in Tapo.
Select the Tapo Skill from the search results.
Tap Enable to Use.
Sign in to link your TP-Link account with Alexa.
Accept any permissions.
Discover your devices.
 

If you've already enabled the Tapo skill, disable & then re-enable the Tapo Skill.

Open the Alexa app.
Tap More.
Tap Skills & Games.
Tap Your Skills.
Scroll down the list to find & select Tapo.
Tap Settings.
Tap Disable.
Tap Disable again to confirm.
Tap Enable to Use.
Sign in to link your TP-Link account with Alexa.
Accept any permissions.
Discover your devices.

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