C310 purchase mistake
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
C310 is a very nice piece of kit but I have so many false alarms, day and night, have given up using it. I have lowest sensitivity set. and have set zone to minimise any external triggers. Instead I'll buy a simple (non-video) intruder alarm. If anyone wants my C310 message me.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello @Catcher
Sorry to hear about the experience, it's good to know you have tried some tips here in FAQ here to reduce unwanted detection activities as well.
How to reduce motion detections from rain,snow or insects
Make sure you also tries some other tips here that I replied in your another post.
To better assist with your case, I created a support ticket TKID220631842, please also check your email inbox later.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello @Catcher
Person Detection is under AI Detection. For outdoor camera, this feature is available under Tapo APP > Camera settings> Detection & Alerts> AI Detection (Person Detection) like the photo in FAQ here. Hope this helps. Please also check the suggestions on the support email.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Catcher Found the problem of my false alarms and that is the camera cannot tell the difference between a person and movement of small objects.
I have Motion OFF and Person Detection ON. I have a small pot of flowers in my zone of interest and movement caused by wind would trigger an alarm. So as others have found the detection algorithm needs improving. Also found insects will also rigger an alarm.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 685
Replies: 5
Voters 0
No one has voted for it yet.