This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Hello,
Day time vision / live video is ok but during night time unable to see any live video and totally blurred. I have bought this camera 1 month back and installed 2 days back. Pl suggest a solution to remove this night video issue
Hello @Thani-SRVB
Thank you for the feedback, if the night vision is not clear, you could try some tios here
Try to switch between the Night mode and day mode manually and hear if there is a click sound from the camera.
When switched to Night vision. Please shine a light in the environment. Check if you can see any image from the camera when there is some light.
Ensure the firmware & tapo app are both up to date
If still the same, can you share some photos showing the view in night vision?
Can I know when did you purchase the camera and how long the camera has been working before?
Please also share the MAC address & SN number of camera with us via private message; the APP version, thanks for confirming case details here.
I am also having this issue. I had to reset on a different wifi and since then I get this image at night. I have the setting set to auto so is there a way to change it to night via the time instead? @Solla-topee
Hello @Samb23
From the pictures you provided, the blurred view could be due to 1) camera is too close to the Window /object 2) the reflections from the Window or glass.
You could try to move the camera a bit further from the Windows, and clean the Window or avoid point the cam to the window, to monitor the outdoor, I recommend an outdoor camera. Hope this can help~
Helpful: 0
Views: 1239
Replies: 3
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
