Night vision blurred
Hello,
Day time vision / live video is ok but during night time unable to see any live video and totally blurred. I have bought this camera 1 month back and installed 2 days back. Pl suggest a solution to remove this night video issue
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Hello @Thani-SRVB
Thank you for the feedback, if the night vision is not clear, you could try some tios here
- Tapo APP- On the Top of Live View page -- (Auto. Day mode.Night mode)
Try to switch between the Night mode and day mode manually and hear if there is a click sound from the camera.
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When switched to Night vision. Please shine a light in the environment. Check if you can see any image from the camera when there is some light.
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Ensure the firmware & tapo app are both up to date
If still the same, can you share some photos showing the view in night vision?
Can I know when did you purchase the camera and how long the camera has been working before?
Please also share the MAC address & SN number of camera with us via private message; the APP version, thanks for confirming case details here.
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I am also having this issue. I had to reset on a different wifi and since then I get this image at night. I have the setting set to auto so is there a way to change it to night via the time instead? @Solla-topee
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Hello @Samb23
From the pictures you provided, the blurred view could be due to 1) camera is too close to the Window /object 2) the reflections from the Window or glass.
You could try to move the camera a bit further from the Windows, and clean the Window or avoid point the cam to the window, to monitor the outdoor, I recommend an outdoor camera. Hope this can help~
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