Forums

Stories

Knowledge Base

Smart Home Community > Tapo Smart Cameras > tapo c310 v1 red

< Tapo Smart Cameras

tapo c310 v1 red

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

tapo c310 v1 red

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

tapo c310 v1 red

wmany

LV1

2022-08-04 11:31:36 - last edited 2022-08-04 12:00:38

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2022-08-04

tapo c310 v1 red

2022-08-04 11:31:36 - last edited 2022-08-04 12:00:38

Model: Tapo C310

Hardware Version: V1

Firmware Version: 1.1.10

the camera stopped working, 3 red lights came on, I need firmware

Hi, The Firmware update to 1.1.12 stuck and now camera is useless. Red light on and two IR lights. Please send me a email to recovery solution and firmware to get camera working again. Here is my email iurash79@gmail.com please help me hopefully any one solution my problem. Thanks in advance

1 Reply

Solla-topee

2022-08-08 09:05:27

Posts: 11356

Helpful: 1795

Solutions: 1299

Stories: 8

Registered: 2020-05-19

Re:tapo c310 v1 red

2022-08-08 09:05:27

If anyone experiences Tapo C310 V1 solid red after firmware update , please refer to this thread to send an email and request a recovery tool.

Hello @wmany , we sent the instruction via support email TKID220808700, please check your inbox. it is recommended to hide your personal email for privacy.

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.

wmany

LV1

2022-08-04 11:31:36 - last edited 2022-08-04 12:00:38

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2022-08-04

Information

Helpful: 0

Replies: 2

tapo c310 v1 red

tapo c310 v1 red

Information

Voters 0

Tags