Not able to format Micro SD Card Tapo C210

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Not able to format Micro SD Card Tapo C210

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Not able to format Micro SD Card Tapo C210
Not able to format Micro SD Card Tapo C210
2022-08-15 11:33:44 - last edited 2022-08-15 11:35:19
Model: Tapo C210  
Hardware Version: V1
Firmware Version: V1.1.18

Hello,

 

I got Tapo C210 camera and I'm always getting "Failed to format. Try again" warning.

 

The card is a Kingston 128GB MicroSDXC Canvas Select Plus 128GB, see picture please.

 

 

All tests were done and the card is OK.

 

Tapo APP and device firmware are both up to date.

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#1
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3 Reply
Re:Not able to format Micro SD Card Tapo C210
2022-08-16 00:52:03

Hello   @cgentil 

Thank you for staring a new thread!  May I have a photo of H2testw result as well, this is to verify the SD card itself is fine. 

  • Verify the SD card with H2testw software and share a photo with us ( NOTE: back up important files before run the test )
  • Try a different SD card if you have one 

Please share the MAC address & SN number of the camera (share via private message ).

To better assist with your case, i create a support email to follow up your case further, please check your email inbox for TKID220818337. Thanks

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#2
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Re:Not able to format Micro SD Card Tapo C210
2022-08-29 22:20:10

  @Solla-topee this cameras asre total mess!

 

Bought another Kingston 64GB card, NEW! Still same thing error.

 

It's not good, customer don't have to do thousand of things when the product is supposed to accept until 256GB.

 

Mine 1st MicroSD card was same as 128GB didn't work.

 

Tried a new 64GB, didn't work.

 

Well... this is frustrating! Now what? Try the 32GB, when we are supposed to have up to 256GB?

 

Please fix your products!

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#3
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Re:Not able to format Micro SD Card Tapo C210
2022-08-30 09:46:44

  @Solla-topee please see below.

 

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#4
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