C310 detects motion but no recordings

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

2022-09-11 13:28:00

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2022-09-11

C310 detects motion but no recordings

2022-09-11 13:28:00

New C310 , detects motion but no recording. Please help

1 Reply

2022-09-13 01:21:11

Posts: 13337

Helpful: 2295

Solutions: 1924

Stories: 8

Registered: 2020-05-19

Re:C310 detects motion but no recordings

2022-09-13 01:21:11

To use SD card recording, please make sure SD card recording option has been enabled for the camera

Recording Schedule is set to Orange/ Blue across the board

Confirm the SD card has been recognized and Micro SD card status should be Good

If the recording has been worked fine, format the SD card on the APP and see if that make any difference

If still the same, can you share some photos showing there's motion triggered but not recordings, and the photos of SD card recording settings.

Please help Get the Log of Tapo Camera and attach the log file here.