TP Link HS220 Physical switch not working

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TP Link HS220 Physical switch not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP Link HS220 Physical switch not working
TP Link HS220 Physical switch not working
2022-09-29 02:04:23
Model: HS220  
Hardware Version: V3
Firmware Version:

El switch fisico no funciona, el interruptor se conecta a la red y desde la app kasa funciona bien, timer, programado y on/off manual todo ok; Adicionalmente, de manera física los controles de brillo funcionan, pero EL ON/OFF físico NO funciona, ni con tap, doble tap y long press. Se revisó "smart dimmer configuration" y está TAP > Fade on y FAde off en FAST. Se validó double tap y long press y está en "instant On/Off, sin embargo al tratar de apagar o encender el bombillo desde el switch físico no funciona. Que debo hacer, pareciera que el switch físico está dañado.

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Re:TP Link HS220 Physical switch not working
2022-10-15 00:39:35

Hello   @George182 

If you can not manually control the switch, it is recommended to follow the video How to install the Kasa Smart light switch dimmer here to and examine the wiring of HS220 step by step.
https://www.tp-link.com/support/download/hs220/#video
 

NoteL Correctly wiring HS220 requires at least 3 lines in your electrical box:
1*Live wire, 1* Load wire, 1* Neutral wire ( white or a bundle of white wires secured with a wire nut. ), 1*Ground Wire (optional)
(NOTE: If No Neutral Wire is present, HS220 can Not be installed )

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