T100 motion sensor does not trigger sound on H100 hub

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T100 motion sensor does not trigger sound on H100 hub

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T100 motion sensor does not trigger sound on H100 hub
T100 motion sensor does not trigger sound on H100 hub
2023-03-24 17:10:59
Tags: #Help
Model: Tapo T100   Tapo H100  
Hardware Version: V1
Firmware Version: 1.2.3 Build 221012 Rel.103821

Hey guys I've just bought the T100 motion sensor and the smart hub H100. 

 

The idea was to have the hub play a sound everytime the sensor is triggered. 

 

The hub and sensor are paired. 

 

I've set up the smart actions in the tapo app "motion activated alarm" but no matter what, there's no sound from the hub at all when the sensor is triggered. I do recieve the push notification on my phone when the sensor is triggered though so the sensor is working. I've set the effective time to "always" as well. 

 

Under Smart actions;

  • When - Motion Sensor "Motion Detected"
  • Then - Smart Hub "Ring" 

 

Delay action is disabled. 

 

 

What could be the issue? 

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#1
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5 Reply
Re:T100 motion sensor does not trigger sound on H100 hub
2023-03-27 02:41:42

 Hello  @velar 

Thank you for reaching out!

  • Please ensure the firmware of tapo smart devices are up- to-date in the app. 
  • May I know will H100 the hub ring properly when you press the Ringtone button in the Tapo APP> the device page of tapo hub: 

 

Can you share the screenshots of smart actions showing detailed setup and the names of the devices, we'd ba happy to take a closer look and see what's going on.Thanks!

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#2
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Re:T100 motion sensor does not trigger sound on H100 hub
2023-09-10 18:13:36

  @Solla-topee 

 

hello Solla-topee,

 

I have the same issue.
One of my sensors does not trigger sound or other action on Hub, but receive only notification on the app. I have others two sensors that works fine.


Tags: #Help
Tapo T100   
Hardware Version: V1
Firmware Version: 1.12.0 Build 230512 Rel.103011

Tapo H100  
Hardware Version: V1
Firmware Version: 1.3.9 Build 232522 Rel.103415


The firmware of tapo smart devices are up- to-date in the app. When I press the Ringtone button in the Tapo APP, it play sound.

See the the screenshot of the smart action.
Thankyou very much

Franco

File:
Automazione Tapo.jpgDownload
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#3
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Re:T100 motion sensor does not trigger sound on H100 hub
2023-09-10 18:30:08

  @Solla-topee 

I solved changing the times in "Forever". Very easy

 

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#4
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Re:T100 motion sensor does not trigger sound on H100 hub
2023-09-12 10:12:00

  @Franco_Tapouser Do you mean to change the Automation entry's effective time to 'Always' solve the issue? 

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#5
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Re:T100 motion sensor does not trigger sound on H100 hub
2023-09-14 18:25:25

  @Summer_S 

yes, because the default settings was different.

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#6
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