Solution What to do if my Tapo Camera gets bricked after a firmware update?

This Article Applies to:
All Tapo Cameras
Description:
The camera's LED turns blinking or solid red continuously in some scenarios(such as a power outage to the camera when updating the firmware) and doesn't respond to a factory reset.
Important notes when updating the camera's firmware:
1) DO NOT power off the camera during the firmware update.
2) Make sure the network quality is good.
Solutions:
Case 1
Applicable Models:
Tapo C100 1.0
Tapo C200 1.0
TC60 1.0
TC70 1.0
Suggestions:
1. Try to Factory Reset the camera and ensure your reset operation is correct.
2. Try the method below if a factory reset does not work.
How to manually upgrade the firmware of the Tapo Camera with a microSD card?
If the concern persists, please contact the local support or retailer to proceed warranty.
Tips: When contacting local support or retailer, you may provide 1. the problem description with device model and hardware version 2. Led status on camera 3. if there was any power outage 4. the proof of purchase and SN, so they could deal with your case faster.
Case 2
Applicable Models:
All Tapo cameras except the models mentioned above.
Suggestions:
1. Please ensure your reset operation is correct.
How to reset my Tapo camera?
2. Try the steps below to recover your camera.
1) Make sure the internet is stable and the router has a strong signal.
2) Power off the camera.
3) Move the camera closer to the router and power on the camera.
4) Wait for around 10 minutes, the camera will automatically connect to the previous Wi-Fi and re-upgrade the firmware.
If the above suggestions does not help, please contact the retailer or local support to check the device warranty.
Case 3
Applicable Models:
Tapo C310 V1 & V2
Tapo C320WS V1
TC65 V1
Suggestions:
1. Try the troubleshooting steps in Case 2.
2. Try Web Emergency Recovery, and below are the detailed instructions.
Tapo cam Web Emergency Mode Instructions
If the concern persists, please contact the local support or retailer to proceed warranty.
Related Articles:
My camera (C420) won't reset - Solution
Tapo C310 - Firmware update bricked camera – Solution
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@Wayne-TP May 19 2025 I tried getting in my camera app to view the previous days activities and it wouldn't let me in , it was doing an update .
After a while I tried getting in through the cell phones app and it said OFFLINE . Well that was the last of the 2 years and 6 months use of the camera .
After doing my own reasearch I realized its how TP-LINK Operates , they do updates to lock camera's so people go buy new ones .
I will do no such thing anymore , I have a TP-LINK Wi-Fi and 5 TAPO Cameras , so I should expect 1 camera at a time as they reach their 2 year purchase to go " BRICK " as the term they are using on the Net !!!
TP-LINK your bad reviews all over the net are going to start as of Today , I was in the Market of buying a better and stronger Router , looks like I'm going for another brand !
I have been trying since last night to reset the C200 , tried so many methods from others who have given their 2 cents and nothing is happening .
Light goes on SOLID RED for a few seconds , camera does 2 clicks and shuts off , the Reset does Nothing ! 0 Stars over 5 0/5 !!
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Just want to chime in to say my C210 is also failing, for some reason. I can get so far as to see the wifi SSID, and even connect to it, and ping. But the app never connects. Reset a dozen times, rebooted more, the camera just sticks on flashing red and green, or seems to be in a boot cycle. It's shameful that Tapo and tp-link don't provide a solution to this horrible problem.
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@TapoUser1980 The camera was close to 2 years old and it did an automatic update and after that it went DEAD as they all call it BRICKED !!! It was an Amazon Purchase , even tho it said 2 years warranty , Amazon wouldn't help and I reached out to TAPO and they Blew me off too .... F Them , I won't lose !
I made another purchase from Amazon , waited 5 days and then I returned the BRICKED Camera back and got refunded as a defected camera .
The new one I just Clicked off the update as I did to the other 3 cameras from Tapo .... I don't lose , I find ways to get even and benefit from it $$$$ wise !
I hope Tapo READS THIS !
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@RoPoXx I guess you don't understand English ! I said I bought another Camera from Amazon and returned the locked one as a defect in its place 5 days later .
Problem Solved ...
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I think my C520WS was bricked. How can I restore it? I just bought it then there is a power outage that causes it to just show red led. Its behavior is like in a state of boot loop. Can you help?
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@jdcamposano With all due respect , did you read this poosting ? Onced Bricked camera is finished ... No power failures have caused damage to the camera , its the updates that does that .. Contact the company if its less than 2 years old .
An update caused it to go dead .... Good Luck !
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