New cameras Tapo c 310 and c200 unable to format 128 gb sandisc sd cards

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New cameras Tapo c 310 and c200 unable to format 128 gb sandisc sd cards

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
New cameras Tapo c 310 and c200 unable to format 128 gb sandisc sd cards
New cameras Tapo c 310 and c200 unable to format 128 gb sandisc sd cards
2023-08-21 15:32:05 - last edited 2023-08-22 09:53:16
Model: Tapo C310  
Hardware Version: V2
Firmware Version: 2.17.206

Cameras are not able to format Sandisc class 10, 128 GB sd cards. Its showing a message that "microsd card seems to have an abnormal expansion capacity which may put your data at risk". Ive checked the cards are fine. Please see that this software related glitch can be resolved at the earliest.

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Re:New cameras Tapo c 310 and c200 unable to format 128 gb sandisc sd cards
2023-08-22 10:01:36

  @MOJO2191 

Hi,
You can refer to the link to troubleshoot if the SD card doesn’t work on the Tapo camera.
What should I do if the SD card doesn’t work properly on my camera?
 

And please help confirm the following information if the problem remains.
1. What's the model number and format of the SD card?


2. Please refer to the link below to verify if the SD card is fake, and please send me a picture of the test result on the H2testw tool.
How to Verify Fake Micro SD Cards?

3. Please check if the SD card is working fine when connecting to a computer.

 

Best Regards

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