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Memory card supported sizes changed ?

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Memory card supported sizes changed ?

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Memory card supported sizes changed ?
Memory card supported sizes changed ?
2023-08-29 21:59:07 - last edited 2024-02-04 11:21:31
Tags: #MicroSD card #memory card size
Model: Tapo C320WS  
Hardware Version: V2
Firmware Version: (Not in use yet, EU model)

Hello.

I recently purchased Tapo C320WS after a friend of mine showed it to me and it have all of the features i need and more, but the ones he own is compatible with 512GB memory card and i assumed all the C320WS models are the same, but the ones i got only support 256GB memory card acording to the box.

Now that i specifically search for it, i see both 256gb and 512gb supported on for the model C320WS.

 

And acording to offical https://www.tp-link.com/hk/home-networking/cloud-camera/tapo-c320ws/
V2 is supposed to support 512GB.

 

Is there any chance i can use 512GB memory card without any issues occurring later on or perhaps firmware update it to support 512GB ?

 

Regards,

 

Engin

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#1
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1 Accepted Solution
Re:Memory card supported sizes changed ?-Solution
2023-08-30 08:59:16 - last edited 2024-02-04 11:21:31

  @NoobiiTo 

Hi,
Thank you for the case report.
According to the test results from our other teams, the Tapo C320WS V2 supports up to 512GB storage on a microSD card, so you can use a 512GB microSD card on the camera.
General Information about using MicroSD Cards with TP-Link’s Kasa or Tapo Cameras?

Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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Re:Memory card supported sizes changed ?-Solution
2023-08-30 08:59:16 - last edited 2024-02-04 11:21:31

  @NoobiiTo 

Hi,
Thank you for the case report.
According to the test results from our other teams, the Tapo C320WS V2 supports up to 512GB storage on a microSD card, so you can use a 512GB microSD card on the camera.
General Information about using MicroSD Cards with TP-Link’s Kasa or Tapo Cameras?

Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
Recommended Solution
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Re:Memory card supported sizes changed ?
2024-02-03 17:16:01

  @NoobiiTo 

I have a  1 Tb microsd card  sitting around and i know it  doesn't  support  up to that capacity  but  can i still use it and  it  uses what ever it  can up  to  256 or 512?

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#3
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Re:Memory card supported sizes changed ?
2024-02-04 11:24:55

  @mr8ball 

Hi,
It's not recommended to use a 1Tb microSD card on the camera if it only supports up to 256/512G microSD card, the camera may not be able to recognize the 1Tb microSD card.
Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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Re:Memory card supported sizes changed ?
2024-02-04 17:23:33

  @Solla-topee Ok thanks for reply  i may try and  see since i already have the  then just try and i will report back.

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#6
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Re:Memory card supported sizes changed ?
2024-02-05 09:18:47

  @mr8ball  You are welcome, and thank you in advance for your sharing!

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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#7
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Re:Memory card supported sizes changed ?
2024-02-05 13:49:40

  @Solla-topee 

as you mentioned, a one terabyte will not work it just fails to initialize the card.

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#8
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Re:Memory card supported sizes changed ?
2024-02-06 09:16:20

  @mr8ball  Thank you for the case sharing~

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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#9
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